Monthly Care
Launch day is the start
Monitoring, patches, priority fixes, and a monthly iteration budget — the unglamorous work that keeps your product fast, secure, and improving. 84% of our clients keep a plan running.
uptime across every product on a Care plan
What's included
The work, concretely.
Monitoring & On-Call
Uptime, errors, and performance watched 24/7 — we usually know before your users do.
Updates & Security
Dependencies, OS releases, and CVE patches applied on a schedule, not after an incident.
Iteration Budget
Banked monthly hours for improvements — small enhancements ship weekly, not yearly.
How it runs
A month on Care, pinned open.
Handover Audit
We baseline performance, security, and error rates — even on builds we didn't write.
Handover audit
- Performance baseline captured
- Error budget agreed
- Secrets rotated & vaulted
- Runbook drafted
Runbook & SLAs
Response times, escalation paths, and a runbook in writing.
The SLA, in writing
Steady Cadence
Patches monthly, monitoring continuous, iteration hours planned with you.
This month shipped
14
improvements: 6 patches, 5 content updates, 2 experiments, 1 new landing page — all inside the plan.
Quarterly Review
Performance report, dependency health, and next quarter's priorities.
Quarterly review
Health report, dependency forecast, and next quarter's priorities — decided with you.
Three tiers
Care, sized to what's at stake.
Essential
8 hrs/moMonitoring, patches, and a small iteration budget — for stable marketing sites.
Growth
20 hrs/moEverything in Essential plus experiments and feature iteration — our most common plan.
Critical
24/7On-call SLAs, staging rehearsals, and quarterly architecture reviews — for revenue-bearing systems.
Why Auxtech
What you get that others skip.
Cheaper than one fire drill
A year of Care typically costs less than a single emergency rescue engagement.
Response times in writing
P1 issues get a human in under an hour — it's in the SLA, not a hope.
Compounding product
Weekly small improvements outrun competitors doing annual redesigns.
Not our build? Fine.
We adopt codebases other teams wrote after a two-week audit.
FAQ
Answers to common questions.
What do plans cost?+
Three tiers based on response time and included iteration hours — quoted after a short audit of your stack. All tiers include monitoring and security patching.
Can you maintain a product another agency built?+
Yes. A two-week adoption audit maps the codebase, risks, and quick wins; then normal Care cadence begins.
What counts against iteration hours?+
Anything you ask for that isn't a defect: new sections, copy changes, small features, experiments. Unused hours roll over one month.
A launched product from you,
a decade of uptime from us.
Great products are maintained.
Get a Care QuoteRelated services
Website Development
Your website is the salesperson that never sleeps. We build it to a 98 median Lighthouse score, structured for search, and wired to convert — not just to look good in a portfolio.
ExploreCMS Based Website
WordPress, Webflow, Sanity, or headless — we pick the CMS for your team's real workflow, then build it so publishing never needs a developer or breaks the design.
ExploreLanding Pages
Campaign pages engineered around a single action — designed from your ad copy down, instrumented for testing, and shipped fast enough to match your media calendar.
ExploreDesign Systems
Tokens, components, and documentation built with your engineers in the room — so the system ships real product from week one instead of gathering dust in Figma.
Explore